At Punjab House, we believe in transparency and building a relationship of trust with our customers.

• Transparent Handling: We handle every complaint and personal interaction with honesty, ensuring the customer understands the process, especially during the 2-day inspection period.

• Professional Care: While we receive very few complaints, our policy is to treat every issue with care to ensure the customer's rights are protected.

• Customer Guidance: We are committed to guiding our customers through our policies clearly so there is never any confusion regarding returns or replacements.